TERMS & CONDITIONS

TERMS & CONDITIONS – TRUE SWEET CO.

Last updated: 01/01/2026

Welcome to True Sweet Co. (“Company”, “we”, “our”, “us”).
By accessing our website, purchasing our products, or consuming any product sold by us, you agree to the following Terms & Conditions. If you do not agree, please do not use our website or products.

1. Nature of Our Products

  1. True Sweet Co. manufactures and sells:
    • Sugar-replacement sweeteners made using allulose and monk fruit
    • End-consumable food products prepared using the same sweetener blend
  2. All products sold by True Sweet Co. are:
    • Classified as food products, not medicines or drugs
    • Manufactured and marketed in compliance with FSSAI regulations applicable at the time of production

2. No Medical or Health Advice Disclaimer

  • Any information provided on our website, packaging, blogs, social media, or customer communication is for general informational purposes only.
  • Nothing shared by True Sweet Co. should be considered medical advice, nutritional prescription, or professional healthcare guidance.
  • Consumers—especially those with diabetes, pre-diabetes, metabolic conditions, pregnancy, or other health concerns—should consult their qualified medical professional before regular consumption.

True Sweet Co. does not guarantee individual health outcomes, blood glucose response, HbA1c improvement, or metabolic results.

3. Individual Body Response Disclaimer

  • Human metabolic responses vary widely.
  • While ingredients such as allulose and monk fruit are widely researched and used globally, individual responses may differ based on:
  • Existing health conditions
  • Diet, medication, lifestyle, and metabolism
  • Quantity and frequency of consumption

True Sweet Co. shall not be held responsible for any adverse effects, intolerance, or unexpected physiological response.

4. Usage & Consumption Responsibility

  • All products must be consumed as per recommended usage guidelines mentioned on packaging or website.
  • Excessive consumption of any food product—including sugar alternatives—may cause digestive discomfort in some individuals.
  • The consumer assumes full responsibility for proper use, storage, and consumption.

5.  Allergen & Ingredient Disclosure

  • Our products may contain or be processed in facilities handling nuts, dairy, soy, gluten, or other allergens.
  • While we follow strict hygiene and labeling practices, trace cross-contamination cannot be fully ruled out.
  • Consumers with allergies must carefully read ingredient lists before consumption.

6. Regulatory Compliance Statement

  • All products are manufactured under FSSAI-licensed facilities and follow applicable Indian food safety laws.
  • Ingredient usage, labeling, and claims are aligned with prevailing FSSAI notifications and approvals at the time of manufacture.
  • Regulatory frameworks evolve, and compliance is based on the rules in force at the time of production.

7. No Guarantees or Claims

True Sweet Co. does not guarantee:

  • Zero blood sugar spike
  • Guaranteed diabetic safety for every individual
  • Weight loss, reversal of diabetes, or metabolic correction

Any references to “diabetic-friendly”, “low glycemic”, or similar terms are descriptive, not medical claims.

8.Limitation of Liability

To the maximum extent permitted by Indian law:
True Sweet Co., its founders, employees, partners, or affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

  • Use or misuse of products
  • Reliance on information shared
  • Individual health outcomes
  • Allergic reactions or intolerance

Consumption is voluntary and at the consumer’s discretion.

9.  Indemnification

You agree to indemnify and hold harmless True Sweet Co. from any claims, losses, damages, liabilities, or expenses arising from:

  • Improper use or overconsumption
  • Failure to consult medical professionals when required
  • Violation of these Terms & Conditions

10. Intellectual Property

  • All brand names, formulations, content, logos, text, images, and designs are the intellectual property of True Sweet Co.
  • Unauthorized copying, reproduction, or misuse is strictly prohibited.

11. Website & E-Commerce Disclaimer

  • Product images are for illustrative purposes only.
  • Minor variations in packaging or appearance may occur.
  • Prices, availability, and formulations may change without prior notice.

12.Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of courts in Indore, Madhya Pradesh.

13.  Updates to Terms

True Sweet Co. reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our products or website constitutes acceptance of revised terms.

14.  Contact Information

For queries, concerns, or compliance communication: True Sweet Co.

📧 Email: aman@truesweetco.com

📍 Location: Indore, Madhya Pradesh, India

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